Every October during our annual meetings, we ask our members to provide feedback on our services. The following is a compilation of what they have said.
• "The people are easy to work with. They always have a smile on their face. It is easy to apply & receive a loan. Very good terms and reasonable.
I've been with the credit union since 1987, when it was still located at the administration building. I'm glad to see the same smiling faces I have known for many years.
Thanks!" - D.
• "Best Credit Union in Killeen! All the staff are very friendly." - L.
• "Friendly and knowledgeable staff! Keep up the great job!" - L.
• "I've been a member since 2010, very satisfied with the service." - K.
• “The atmosphere around GCTFCU is one where I am very comfortable, and every interaction reflects care for the credit union and its members.
I have been fortunate to be able to take part in credit union decision-making processes and honored to be asked for guidance drawn from my own experiences in business and as a consumer.
More and more, I view serving the membership as a director as a privilege. Fulfilling this role’s responsibilities has been educational for me as well and continues to make me proud of GCTFCU.” - R.
Be sure to attend our next meeting for your chance to voice your concerns or praises!